Reservation Form for Chateau Saint Philippe
Please fill out this form and return it with the appropriate deposit or payment within five days of your booking. The entire balance is due three months before occupancy. You will receive a confirmation once payment has been received, reflecting your rental dates and your payment balance. If desired, your travel insurance should also be taken out at this time.
Please Note: Please read through the Booking Policies carefully before making a booking.
If you have any questions, we can be reached info@chateausp.com. Thank you, and we look forward to your visit at Chateau St. Philippe!
Booking Policies
1. Booking:
A deposit of 50% of the property rental must be received and paid on booking by check, money order, cashier's check or wire transfer within 72 hours of booking. A booking will exist when we have received the deposit, 50% payment and signed Booking Form, specifying the rental period and party traveling, and we have subsequently confirmed your booking. Should you later cancel, cancellation charges will become payable in accordance with the cancellation policy described in paragraph 3. We reserve the right to refuse a booking for any reason. It is understood that this contract satisfies transitory housing needs only and that the contract automatically expires at the end of the rental period as stated on the Booking Form. Neglect to vacate the rental property within its leased term will automatically result in a daily fine of $2000 in addition to the pro-rated rent for occupying the rental property without a contract. Any renewal of the contract must be confirmed by the property owner or its representative.
2. Payment of the Balance:
The balance due reflected on the Confirmation/Invoice must be paid at least four weeks before the arrival date. If the balance is not received by the due date, we shall be entitled to cancel the booking without prejudice to our claim for cancellation charges and to retain the deposit. For bookings made within four weeks of arrival date, you will be required to pay the full cost of your stay at the time of booking.
3. Cancellation by You:
If you cancel all or any part of your booking, or the booking is cancelled due to non-payment, then we shall be entitled to the following percentage of the total rental cost:
Four weeks or more before arrival
50%
Within four weeks of arrival
100%
The above cancellation charges apply to the property rental only. Cancellation must be received by us in writing. We strongly encourage you to buy travel insurance at the time of booking to compensate you in the event you must cancel.
4. Alterations and Amendments:
If you change your dates, this becomes a new rental. Your deposit is subject to the cancellation conditions in paragraph 3.
5. Alterations and Cancellations by Us:
Though it is unlikely we will have to make any changes to confirmed arrangements, it does occasionally happen and we will advise you at the earliest possible date. If, for any reason beyond our control, we are unable to provide you with the property you have booked, we reserve the right to transfer you to a similar property. The price difference, if greater, must be paid by you, and, if smaller, will be reimbursed by us. If this is not possible or you do not wish to be transferred, we will cancel the booking and refund the amount paid in full. We will not be liable for any further obligations or claims by you.
6. Number of Persons:
Only those persons listed on the Booking Form may use the property. The number of people must not exceed the number of sleeping of 20 persons unless arranged for in advance. Infants in portable cribs can sometimes be accommodated over and above the number of persons permitted but this must be explicitly agreed to in advance before balance payment is due. In case of emergency and or loss of identification, photocopies of passports for all guests must be provided in advance.
7. Arrival and Departure Times:
You must arrive between 3pm and 7pm and leave before 12 pm on the day of departure unless alternative arrangements have been made in advance. Please provide arrival details no later than four weeks before arrival.
8. Other Extras:
We generally try to minimize extra costs and therefore will only charge for abnormal electrical, phone usage, breakage and other items if, in our opinion abuse has taken place. If we determine that abuse has taken place you agree to pay all claims in full within one week of notification. Please have your guests make sure they are on a phone plan that allows them to call home. Meters will be read on arrival and departure and the exact charges will be due on departure. If you leave without being checked out as arranged, you risk the forfeiture of your entire Security Deposit. We will deduct the cost of any unpaid utilities and telephone charges from your Security Deposit along with a $35 handling fee if the correct amount is not left in cash on departure. If you arrange in advance for additional services, you will be responsible for the charges, even if you cancel. Please give us as much notice as possible for these services.
9. Security Deposits:
A $3,500 Security Deposits is required and will be reflected on the Confirmation/Invoice you receive. The Security Deposit will be held in a non-interest bearing account and used to cover the cost during your stay of any damage or breakage to the property and its contents, inside and outside. Judgment as to the condition of the property is left to the sole discretion of the owner. The Security Deposit less applicable deduction, if any, will be returned to you within four weeks of your departure. Should the damages exceed the Security Deposit amount, you agree to pay the additional charges on demand.
10. Complaints:
Descriptions of the property are made in good faith. We do not accept responsibility for the breakdown of the supply of utilities or other essential services, the Property Manager will use their best efforts to arrange for these problems to be resolved quickly. Such an inconvenience does not entitle you to a refund, but if you must be moved to a hotel for the duration of repairs, we will work together to resolve issues. If you have any problems during your stay, please contact the Property Manager immediately.
11. Cleaning:
The property will be cleaned as needed per day during your stay. Upon your departure, an additional six (man-hours) hours of cleaning is included as part of your rental rate. If additional cleaning is necessary the extra cleaning charges may be assessed against the Security Deposit. Your party is responsible for the cleaning of any additional outside services you have arranged
12. Behavior:
The person signing the Booking Form is responsible for the correct and decent behavior of his/her party. Should the person and his/her party behave in such a manner that is not acceptable by civilized standards; the Property Manager may ask the person and his/her party to vacate the house without compensation.
13. Liability:
You and your party hold Bridge Venture, LLC and Chateau St. Philippe SCI and our agents harmless from and against any and all liability arising out of or in any way connected with your use and occupancy of the property, including injuries, damages or losses from fire, theft or criminal activity. Bridge Ventures, LLC and Chateau St. Philippe SCI and our agents are never liable for consequential damages.